2020 Annual Report
Shareholders' Information
Leadership
Our Employees
Financial Highlights
Our Climate Strategy
To My Fellow Shareholders
Our 2020 Results
Underwriting Excellence
Resiliency in the Face
of Economic Headwinds
Investment Expertise
Profitable Growth
Our Claim Excellence
Consistent and Successful
Long-Term Financial Strategy
Delivers Shareholder Value
Our Financial Strength
Total Shareholder Return
Innovating Through the Pandemic
The Travelers Companies, Inc.
Employee Development Is Key to Our Success
We offer a variety of development programs for both entry-level and experienced professionals. Here are a few examples:
Leadership Development Programs
Development Programs
Hundreds of participants progress every year through a steady career path in a specific discipline, completing assignments and rotations designed to help them build on their technical, strategic-thinking and leadership skills.
• Five-year rotational program.
• Challenging assignments in core actuarial and analytic functions, including Predictive Modeling, Pricing and Rate Making, Product Management, Reserving, Risk Analysis and Risk Segmentation.
• Reserved study time for actuarial exams and opportunities to participate in or lead enterprisewide councils.
• Three-year program.
• Tailored curriculum, with optional rotations, providing unique professional experiences with Business Intelligence, Geospatial and similar roles.
• Opportunity to work with dashboarding, querying, geospatial and other technologies.
• Three-year program.
• Optional rotations in research and development areas, working with linear regression and additive models; machine learning algorithms; deep learning methods and neural networks; image and speech recognition; and natural language processing.
• Three-year rotational program.
• Wide-ranging assignments across the enterprise, including in Accounting and Reporting, Internal Audit, and Financial Planning & Analysis.
• Three-year rotational program.
• Nine-month assignments providing experience in different facets of Human Resources, such as Compensation, Talent Acquisition, Employee Relations, and either People & Projects or Data & Analytics.
• Three-year rotational program.
• Six- to 12-month assignments, with ability to choose from among Operational Effectiveness, Field Management, Data Analytics, Digital Enablement, Technology, Customer Experience, Workforce Optimization, Organizational Development, and Product and Underwriting Support.
• Two- to three-year rotational program.
• Assignments providing experience in Software Engineering, Infrastructure Engineering, Architecture, User Design/Experience and Cybersecurity.
In addition to our Leadership Development Programs, our Development Programs offer participating employees the opportunity to develop the foundational knowledge and technical skills needed for success at Travelers through on-the-job training, classroom instruction, self-study materials, independent work in an assigned business area and more.
• Two-year program.
• Training and skill strengthening for credit and quantitative research associates to analyze issuers, industries and securities, as well as the return and risk characteristics of our portfolio.
• Support pursuing the Chartered Financial Analyst (CFA) designation.
• One-year program.
• Rotations throughout Personal Insurance and Business Insurance, focused on developing the future leaders of enterprisewide Product Management departments.
• One-year program.
• Opportunities to develop a comprehensive understanding of the exposures and coverage needs of insureds in Business Insurance or Bond & Specialty Insurance; to hone their technical and sales skills; and to build relationships with agents.
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To My Fellow Shareholders
Our 2020 Results
Underwriting Excellence
Resiliency in the Face
of Economic Headwinds
Investment Expertise
Profitable Growth
Broad Product Breadth
and Specialization
Our Claim Excellence
Consistent and Successful
Long-Term Financial Strategy Delivers Shareholder Value
Our Financial Strength
Total Shareholder Return
Innovating Through
the Pandemic
The Travelers Promise
in Action
Letter to Shareholders