Shareholders'
Information
Leadership
The Travelers Companies, Inc.
2019 Annual Report
Financial Highlights
Our Approach
to Changing
Climate Conditions
The Travelers
Promise
A Culture of
Innovation
Management
Alan D. Schnitzer* +
Chairman and
Chief Executive Officer
Scott C. Belden+
Senior Vice President, Reinsurance
D. Keith Bell
Senior Vice President, Accounting Standards
Jay S. Benet* +
Vice Chairman
Diane D. Bengston* +
Executive Vice President and Chief Human Resources Officer
Andy F. Bessette* +
Executive Vice President and Chief Administrative Officer
Lisa M. Caputo* +
Executive Vice President,
Marketing, Communications
and Customer Experience
Claudiu L. Coltea+
Senior Vice President, Enterprise Customer Experience
Susanne M. Figueredo+
Senior Vice President, Enterprise Operations
Daniel S. Frey* +
Executive Vice President and Chief Financial Officer
Patrick C. Gee+
Senior Vice President, Claim Personal Insurance
Myles P. Gibbons+
Senior Vice President and President, Commercial Accounts Group, and
Chief Underwriting Officer, Middle Market
Abbe F. Goldstein+
Senior Vice President,
Investor Relations
Martin J. Henry+
Senior Vice President,
Risk Control
William H. Heyman* +
Vice Chairman and Chairman
of the Investment Policy Committee
Scott F. Higgins* +
Executive Vice President and President, Middle Market, National Property and Business Insurance Field
Bruce R. Jones* +
Executive Vice President, Enterprise Risk Management, and Chief Risk Officer
Julie M. Joyce+
Vice President and
Chief Corporate Actuary
Christine K. Kalla* +
Executive Vice President and General Counsel
Patrick F. Keegan Jr.* +
Senior Vice President and Enterprise Chief Underwriting Officer
Avrohom J. Kess* +
Vice Chairman and
Chief Legal Officer
Patrick J. Kinney* +
Executive Vice President, Enterprise Distribution Management
Michael F. Klein* +
Executive Vice President and President, Personal Insurance
Jeffrey P. Klenk* +
Executive Vice President,
Management Liability,
Bond & Specialty Insurance
Thomas M. Kunkel* +
Executive Vice President and President, Bond & Specialty Insurance
Mojgan M. Lefebvre* +
Executive Vice President and Chief Technology and Operations Officer
Patrick L. Linehan+
Senior Vice President,
Corporate Communications
William C. Malugen Jr.* +
Executive Vice President and President, National Accounts
Mano Mannoochahr+
Senior Vice President and
Chief Data and Analytics Officer
Eric M. Nelson+
Senior Vice President, Catastrophe Risk Management
Eric Nordquist+
Senior Vice President,
Product Management,
Personal Insurance
Maria Olivo* +
Executive Vice President, Strategic Development, and President, International
Brian P. Reilly
Senior Vice President and
Chief Auditor
Ellen M. Rizzo+
Senior Vice President, Claim Shared Services, and Chief Financial Officer, Claim
Timothy D. Rogers+
Senior Vice President,
Chief Financial Officer and
Chief Operating Officer, Business Insurance
David D. Rowland* +
Executive Vice President and Co-Chief Investment Officer
Douglas K. Russell+
Senior Vice President, Corporate Controller and Treasurer
Scott W. Rynda
Senior Vice President,
Corporate Tax
Richard D. Schug* +
Executive Vice President and Chief Actuary
Peter Schwartz
Senior Vice President and
Group General Counsel,
Corporate Litigation
Nicholas Seminara* +
Executive Vice President and Chief Claim Officer
Wendy C. Skjerven
Vice President, Corporate Secretary and Group
General Counsel
Kevin C. Smith* +
Executive Vice President and
Chief Innovation Officer
Gregory C. Toczydlowski* +
Executive Vice President and President, Business Insurance
Glenn E. Westrick
Senior Vice President,
Government Relations
Joan K. Woodward* +
Executive Vice President,
Public Policy, and President,
The Travelers Institute
Daniel T. H. Yin* +
Executive Vice President and Co-Chief Investment Officer
* Management Committee Member
+ Operating Committee Member
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Prepared for the Unpredictable
Starting from a
Position of Strength
Our 2019 Results
Succeeding through the Forces
of Change
Our Diversified Businesses
Our Claim Excellence
Consistent and Successful
Long-Term Financial Strategy Delivers Shareholder Value
Our Financial Strength
Total Shareholder Return
Investing in Our Future
The Travelers Promise