To My Fellow Shareholders
Our 2023 Results – Excellence in Execution
Underlying Underwriting Income
Our Investment Expertise
Our Data-Driven Underwriting Culture
and Expertise Set Us Apart
The Power of Our Diversified Businesses
Return on Equity
Consistent and Successful Long-Term Financial Strategy Delivers Shareholder Value
Total Shareholder Return
The Power of Shared Purpose
Brand Manifesto
Financial Highlights
Citizen Travelers
Remarkable Things Happen When People Care
Taking On the Crisis of Homelessness
Taking Care of Our Remarkable Team
Management
Board of
Directors
Shareholders' Information
THE TRAVELERS COMPANIES, INC.
2023 ANNUAL REPORT
Management
Alan D. Schnitzer*+
Chairman and
Chief Executive Officer
Scott C. Belden+
Senior Vice President, Reinsurance
D. Keith Bell
Senior Vice President, Accounting Standards
Andy F. Bessette*+
Executive Vice President and Chief Administrative Officer
Lisa M. Caputo*+
Executive Vice President and Chief Marketing, Communications and Customer Experience Officer
Pete N. Collins+
Senior Vice President, Enterprise Operations
Claudiu L. Coltea+
Senior Vice President, Enterprise Customer Experience
James L. Forshey+
Senior Vice President,
Field Management, Bond & Specialty Insurance
Daniel S. Frey*+
Executive Vice President and Chief Financial Officer
Patrick C. Gee+
Senior Vice President,
Claim Personal Insurance
Myles P. Gibbons+
Senior Vice President and President, Commercial
Accounts Group, and
Chief Underwriting Officer, Middle Market
Abbe F. Goldstein+
Senior Vice President,
Investor Relations
Pete Heard*+
Executive Vice President, Enterprise Distribution
William H. Heyman*+
Vice Chairman and
Chairman of the Investment Policy Committee
Scott F. Higgins*+
Executive Vice President and President, Middle Market, National Property and
Business Insurance Field
Bruce R. Jones*+
Executive Vice President, Enterprise Risk Management and Chief Risk Officer
Julie M. Joyce+
Senior Vice President and
Chief Corporate Actuary
Christine K. Kalla*+
Executive Vice President
and General Counsel
Patrick F. Keegan Jr.*+
Executive Vice President
and Enterprise Chief Underwriting Officer
Avrohom J. Kess*+
Vice Chairman and
Chief Legal Officer
Michael F. Klein*+
Executive Vice President and President, Personal
Insurance
Jeffrey P. Klenk*+
Executive Vice President and President, Bond & Specialty Insurance
Diane Kurtzman*+
Executive Vice President and Chief Human Resources
Officer
Mojgan M. Lefebvre*+
Executive Vice President and Chief Technology & Operations Officer
Patrick L. Linehan+
Senior Vice President,
Corporate Communications
Mano Mannoochahr+
Senior Vice President and
Chief Data and Analytics
Officer
Larry Mills
Vice President and
Treasurer
Lisa Morgan+
Senior Vice President and President, Construction,
Energy and Marine
Paul E. Munson
Senior Vice President and Corporate Controller
Eric M. Nelson+
Senior Vice President, Catastrophe Risk
Management
Eric Nordquist*+
Executive Vice President and President, Small Commercial
& Business Insurance
Business Centers
Maria Olivo*+
Executive Vice President, Strategic Development, and President, International
Sean A. Ramalho+
Senior Vice President,
Strategic Execution
Cara M. Revett
Senior Vice President and
Chief Auditor
Timothy D. Rogers+
Senior Vice President,
Chief Financial Officer and
Chief Operating Officer, Business Insurance
David D. Rowland*+
Executive Vice President and
Co-Chief Investment Officer
Scott W. Rynda
Senior Vice President,
Corporate Tax
Peter Schwartz
Senior Vice President and
Group General Counsel,
Corporate Litigation
Nicholas Seminara*+
Executive Vice President and Chief Claim Officer
Wendy C. Skjerven
Vice President, Corporate Secretary and Group General
Counsel
Kevin C. Smith*+
Executive Vice President and
Chief Innovation Officer
Mark Spohn+
Senior Vice President and President, National Accounts
Gregory C. Toczydlowski*+
Executive Vice President and President, Business
Insurance
Glenn E. Westrick
Senior Vice President,
Government Relations
Mary O. Woods+
Senior Vice President and
Chief Underwriting Officer, Business Insurance
Joan K. Woodward*+
Executive Vice President,
Public Policy, and President,
The Travelers Institute
Daniel T. H. Yin*+
Executive Vice President and
Co-Chief Investment Officer
William J. Zielinski+
Senior Vice President,
Product Management,
Personal Insurance
* Management Committee Member
+ Operating Committee Member
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To My Fellow Shareholders
Our 2023 Results –
Excellence in Execution
Underlying Underwriting Income
Our Investment Expertise
Our Data-Driven Underwriting Culture and Expertise Set Us Apart
Deliberate and Disciplined Execution Over Time
The Power of Our Diversified Businesses
Tomorrow’s Success Is Built Today: Artificial Intelligence
Consistent and Successful Long-Term Financial Strategy Delivers Shareholder Value
A Balanced Approach to Rightsizing Capital
Return on Equity
Total Shareholder Return
The Power of Shared Purpose
Letter to Shareholders