2024 ANNUAL REPORT
To My Fellow Shareholders
Our 2024 Results Speak to the Broad
Strength of the Travelers Franchise
Underlying Underwriting Income
Our Investment Portfolio Continues to Perform
Our Data-Driven Underwriting Culture and Expertise Matter More Than Ever
Availability and Affordability
When Disaster Strikes, Excellence
in Claim Sets Us Apart
Preparing for Tomorrow — Leveraging the Power
of Artificial Intelligence
Consistent and Successful Long-Term Financial Strategy Delivers Shareholder Value
Return on Equity
Travelers Powerful Earnings Engine
A Balanced Approach to Rightsizing Capital
Our Diversified Businesses
Meaningful Total Shareholder Return
Firing on All Cylinders – the Outlook for Travelers
Brand Manifesto
Financial Highlights
Availability
and Affordability
Citizen Travelers
Travelers Institute
Our Communities
Our People
Executive
Officers
Board of Directors
Shareholders' Information
THE TRAVELERS COMPANIES, INC.
•
BECAUSE WE CARE...
we help our people thrive in all areas of their lives
Consistent with the long-term perspective we bring to managing our business, we view our human capital management through a long-term lens. When we deliver on our promise to our employees and their families, promoting an inclusive workplace and committing to their wellness and success, we are able to deliver on our promise to our customers and drive shareholder value.
FINANCIAL SECURITY
$130,708* median pay for full-time U.S. employees, who comprise 90% of our U.S. workforce, putting us in the top quartile for employee pay in the S&P 500
$20/hr** minimum wage in the U.S.
~$625 million of funding in 2024 to provide security in retirement for our employees through an active defined benefit pension plan and a 401(k) savings plan
$1.3 million provided in 2024 to match student loan payments with 401(k) contributions for more than 825 employees through The Travelers Paying It Forward Savings Program
* Based on the median of the annual total compensation of full-time employees in the United States as reported in our 2025 Proxy Statement.
**As of April 2025
HEALTH & WELLNESS
52,000+ individuals covered by our medical plans
~$300 million paid in 2024 in medical-related costs on behalf of employees, retirees and dependents
We use a tiered cost-sharing model to subsidize health benefits: Higher-paid employees pay ~50% of their health care costs, while our lowest-paid employees pay ~20%
To My Fellow Shareholders
Our 2024 Results Speak
to the Broad Strength of the Travelers Franchise
Underlying Underwriting Income
Our Investment Portfolio Continues to Perform
Our Data-Driven Under-writing Culture and Expertise
Availability and Affordability
When Disaster Strikes, Excellence in Claim
Sets Us Apart
Leveraging the Power of Artificial Intelligence
Consistent and Successful Long-Term Financial Strategy
Return on Equity
Travelers Powerful
Earnings Engine
A Balanced Approach to Rightsizing Capital
Our Diversified Businesses
Meaningful Total
Shareholder Return
Firing on All Cylinders –
the Outlook for Travelers
Letter to Shareholders